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Customer Service


Smart Metering

The City of Ruston designed, procured and implemented a Smart Metering Pilot Project in 2009. During the course of the pilot, the City applied for the U.S. Department of Energy Smart Grid Investment Grant Program. Ruston was selected late October 2009 to receive $4.3 million in funding as one of only one-hundred recipients nationwide. Utility Automation and Engineering T&D Magazine awarded the City of Ruston the Smart Grid Project of the Year in March, 2010 for its innovative design in the grant application.

The City of Ruston's Advanced Metering Infrastructure and Smart Grid project includes smart meters, distribution automation equipment, building energy management pilot programs, and an electric vehicle charging station demonstration pilot.  The project is installing smart meters for all 10,125 customers served by the City of Ruston.  The smart meter program enhances customer control of electricity costs, reduces customer costs, and improves peak-load conditions on the distribution system.  New automation equipment is being installed for all circuits of the City of Ruston's distrubution grid.  The equipment automatically adjusts voltage levels and averts power disturbances.  The City of Ruston expects to reduce electricity line losses, improve system reliability, reduce operations and maintenance costs, and lower vehicle emissions.

Mayor Dan Hollingsworth said that when fully deployed, the new system will make Ruston’s power grid more efficient and user-friendly. “These improvements will save Ruston customers on their power and water bills. It will also ensure more accurate meter readings,” says the Mayor.


For additional information, please contact:

Barbara Watts
Customer Service and Billing Manager
City of Ruston
(318) 251-8675