COVID-19 Information

Coronavirus Update 4-3-2020:

Gov. Edwards Issues Statewide Stay at Home Order to Further Fight the Spread of COVID-19 in Louisiana

Gov. John Bel Edwards issued a statewide Stay at Home order that goes into effect at 5 p.m. Monday, March 23, to further fight the spread of COVID-19 in Louisiana, as the number of confirmed cases have topped 800 and spread to more than half of our parishes. To see the order in full and other important information, click here. For examples of essential businesses and workers, click here.  If you have additional questions about businesses that are considered essential, please contact the Louisiana Economic Development hotline at (225)342-4321.

Community Resources

For a list of local COVID-19 Resources, click here

If you are in need of unemployment assistance, financial assistance, or any other assistance, please call United way 2-1-1 or go to their website, United Way NELA.

For community updates from Northern Louisiana Medical Center Updates, click here.

For information for Employees from the Louisiana Workforce Commission, click here.

For information for FAQs for Employers from the Louisiana Workforce Commission, click here.

For information on CARES Act and Retirement Info, click here. 

Small Business Resources

For SBA Disaster Assistance information, click here.

For a list of LED Resources for impacted businesses, click here

For information on LED's Loan Portfolio Guaranty Program for small businesses, click here.

For information from the Ruston Lincoln Chamber of Commerce, click here.

For information on the CARES Act, click here.


Please be aware of the City of Ruston schedule and facility changes that have been put in place to prevent the spread of COVID-19.

Customer Service and Utility Billing:

The City of Ruston Customer Service and Utility Billing office has established precautionary policies to help prevent the possible spread of COVID-19 (Coronavirus).  Based on the recommendations from the CDC and the Louisiana Department of Health and Hospitals, we have temporarily closed our indoor payment collection counter.  All payments can be made by coming to our drive through, our dropbox, by phone, or on our online payment portal at

We accept cash, check and credit/debit card payments through to the drive thru window M-F 7:30 A.M. – 5:00 P.M.
We accept cash and check (if it is in an envelope, with your address) thru the drop/night box on the side of the building. All payments made after 7:30 A.M. are processed the next business day.
We accept credit/debit card payments via cashier by phone M-F 8:00 A.M – 4:30 P.M. at 318-251-8675, option 1.
We accept credit/debit card payments 24/7 via our automated phone system at 1-866-890-5755.
We accept credit/debit card payments 24/7 online at
If you require assistance regarding new services, disconnecting of services, signing up for recycling etc., please speak to Mrs. Norton at the window beside the security guard. She will assist you in resolving your issue.

If you have any questions, please call us at 318-251-8675.

We appreciate your understanding, and we will continue to assist all of our customers in every way possible!


Section 8 Housing:

Section 8 office will be available by phone every day during the normal business hours of 8 A.M. - 5 P.M.  We ask that you utilize email and phone, rather than coming into the office at this time.  If you have a need that you feel like you must come to the office for, please contact the section 8 office to make an appointment prior to coming to the office. The number to the office is, 318-251-3203. 


Parks and Sports Complex:

ALL RPAR activities will be suspended until April 13, 2020, unless otherwise announced

The Ruston Sports Complex will be closed until April 13, 2020.

Playgrounds and pavilions at City parks will be closed until April 13, 2020. 


Public Works: 

At this time we are asking that you use phone and email as your primary communication methods with City of Ruston employees as much as possible.  All in-person public works will be accepted in the Lobby of the Main Public Works office at 701 E. Tennessee. 


Other Community Updates

Local Dining:

Click here for a list of local restaurants offering take out, curbside pick-up, and delivery.

According to the Governor's office, "Restaurants will be closed to patrons eating on site. Take-out, drive-through and delivery orders are allowed." On-site includes both inside the restaurant and outside the restaurant (porches, patios, sidewalks, etc.). The Governor further urged people to "eat at home" as one of his health safety tips. Even eating outside, you run the risk of being exposed to contaminated surfaces. We ask that you PLEASE take your food to-go and avoid eating in public places. We also ask all restaurants to remove sidewalk dining furniture and close off patios and outdoor seating areas. We know this precautionary measure is an inconvenience for all, but we ask that you comply for the safety of our community. We also encourage residents to keep supporting local restaurants by taking advantage of their to-go, curbside pick-up, and delivery services.


P.O. Box 2069 - Ruston, LA 71273 (318) 251-8621
Bill Payment Customer Service (318) 251-8675 City Directory


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