COVID-19 Information

Gov. Edwards: Louisiana will move into Phase Three Statewide on September 11 until Friday, October 9

Governor John Bel Edwards today outlined the details of the State’s Phase 3 Reopening plan. Businesses currently open under Phase 2 guidelines, operating at 50% capacity such as retail stores, restaurants, churches, salons and gyms, can operate at 75% capacity. The Phase 2 COVID-19 restrictions expire tonight. The mask mandate and social distancing guidelines will remain in place.  To go directly to the Governor's Proclamation click here.  For additional resources from The State Fire Marshal and Open Safely Guidance click here

 Bars that were closed for on-premise alcohol consumption under Phase 2 can reopen in parishes where the coronavirus percent positivity is 5% or less, and if the local government decides to opt in. Bars are subject to 25% capacity with no more than 50 people seated inside or outside. Customers must be seated at tables for tableside alcohol service. Only five parishes currently meet this criteria.

 Social gatherings are limited to 50% capacity for the venue and a 250 person maximum. Casinos will remain under Phase 2 guidelines at 50% capacity. Sporting events can take place with 25% capacity and social distancing. 

Nursing homes will remain closed to visits until the Louisiana Department of Health launches a 28-day pilot program that would facilitate outdoor visits. Nursing homes in parishes with a percent positivity of 5 percent or less and no new coronavirus cases in the past two weeks will be eligible for the pilot program.  


City of Ruston Information Regarding Phase III 

City parks and playgrounds will reopen for Phase III .  The City of Ruston will clean and sanitize bathroom facilities on a daily basis.  Playgrounds are open and pavilions may be reserved by calling our RPAR office at 318-255-5800.


Utility Billing and Customer service hours are as follows:


Drive Thru is Open to receive payments from 7:30 A.M. - 5:00 P.M.

Office is Open, for service connections/disconnections from 8:00 A.M. - 4:30 P.M.


Drive Thru is Open 7:30 A.M. - 11:30 A.M.

Office is Open 8:00 A.M. - 11:00 A.M

Payments can still be made online at, through our automated phone number at 1-866-890-5755, placed in our drop box by the drive thru, or mailed to PO Box 307 Ruston LA, 71273-0307. Service Connections/Disconnections will not be made after 11am on Fridays.  We ask that all customers use social distancing measures, wear a mask when possible, and sanitize hands before visiting the office for service.



Community Resources

For guidelines and instructions on cloth face coverings, click here.

For a list of local COVID-19 Resources, click here

If you are in need of unemployment assistance, financial assistance, or any other assistance, please call United way 2-1-1 or go to their website, United Way NELA.

For community updates from Northern Louisiana Medical Center Updates, click here.

For information for Employees from the Louisiana Workforce Commission, click here.

For information for FAQs for Employers from the Louisiana Workforce Commission, click here.

For information on CARES Act and Retirement Info, click here. 

D&H Medical Supply - Hand sanitizer, disinfectant, PPE, infrared thermometers  (318) 251-3038

Fuqua - Masks and sanitizers (318) 255-6691

Nappa Auto Parts- Hand Sanitizer (318) 255-0540

Ruston Wellness and Compounding- Hand Sanitizer (318) 255-8106  


Small Business Resources

To complete the Open Safely business registration, click here.

For SBA Disaster Assistance information, click here.

For a list of LED Resources for impacted businesses, click here

For information on LED's Loan Portfolio Guaranty Program for small businesses, click here.

For information from the Ruston Lincoln Chamber of Commerce, click here.

For information on the CARES Act, click here.

For guidance on outdoor dining at restaurants, click here



Section 8 Housing:

Section 8 office will be operate by appointment only.  Please contact the Section 8 office by phone to make an appointment, 318-251-3203.  Hours of opperation are M-Th 7:30am-5:00pm and Friday 7:30am-11:30am.  We ask that all visitors wear face masks, practice social distancing, and wash hands before entering the office for an appointment.  All visitors who may be experiencing COVID-19 like symptoms (like fever, coughing, or other respiratory issues) are asked to reschedule their appointment. 




P.O. Box 2069 - Ruston, LA 71273 (318) 251-8621
Bill Payment Customer Service (318) 251-8675 City Directory


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