Online Bill Pay

Click here to visit the City of Ruston's online bill payment portal.  

Please note:  When paying your bill online, please allow up to 48 business hours for account information to be updated to reflect your current payment information.  If you are paying your account after the due date, the additional penalty fees may not be shown.  Please refer to your utility bill if you are paying after the due date for the correct payment amount.  This will also help to avoid your late payment penalty from being added to your next bill as a past due amount. 

Note:  Electronic Checks take up to 10 business days to reverse if an error occurs. 

Payments Made Online/Phone will be reflected on your account the next business day. If you are paying after services are disconnected please call the office to have your services restored. You will need to be prepared to pay a $25 reconnect fee over the phone with a Cashier.

Pay Bill Online

Please follow the steps below to use the new system:

  1. Enter in your Customer Number followed by the account number.
  2. Enter your account number
  3. Pay the amount due on your bill

Pay Your Bill by PHONE call 1-866-890-5755



P.O. Box 2069 - Ruston, LA 71273 (318) 251-8621
Bill Payment Customer Service (318) 251-8675 City Directory


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